Privacy Policy
This Privacy Policy describes how CIMC SUPPLY CHAIN, located at 939 S ATLANTIC BLVD STE 212, MONTEREY PARK, CA, 91754, collects, uses, and discloses your personal information in connection with our supply chain, logistics, and transportation services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
1. Information We Collect
We collect various types of information to provide and improve our logistics and supply chain services.
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Personal Identification Information: This includes names, titles, company names, job functions, postal addresses, phone numbers, email addresses, and other contact information you provide when you interact with our online platform, request services, or communicate with us.
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Business Information: Details related to your business operations, including shipping information, cargo details, customs information, financial details for invoicing, and other data necessary to perform our logistics and supply chain services.
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Technical Data: When you visit our site, we may automatically collect information about your device, browser type, operating system, IP address, browsing activity, and referring URLs. This helps us understand how our site is used and improve its functionality.
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Communication Data: Records of your communications with us, including emails, phone calls, and messages through our online platform, are collected to manage inquiries and improve customer support.
2. How We Use Your Information
The information we collect is used for various purposes related to our logistics and supply chain operations:
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To Provide and Manage Services: To execute and manage transportation, warehousing, freight forwarding, and other logistics services as requested by you. This includes processing shipments, tracking cargo, and managing customs procedures.
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Customer Support: To respond to your inquiries, provide support, and resolve any issues you may encounter with our services.
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Billing and Payments: To process payments, issue invoices, and manage financial transactions related to the services provided.
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Improvement of Services: To analyze how our services are used and to develop new features, improve existing ones, and enhance the overall user experience on our online platform.
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Marketing and Communication: To send you updates, promotional materials, and information about our services that may be of interest to you, where you have provided your consent or where legitimate interest applies. You can opt-out of these communications at any time.
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Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and that of our partners and customers.
3. Legal Basis for Processing Personal Data
Under GDPR, we process your personal data on the following legal bases:
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Contractual Necessity: To fulfill our contractual obligations with you, such as providing requested logistics services.
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Legitimate Interests: For our legitimate business interests, such as improving our services, marketing, preventing fraud, and ensuring the security of our online platform, provided these interests do not override your fundamental rights and freedoms.
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Consent: Where you have given explicit consent for specific processing activities, which you can withdraw at any time.
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Legal Obligation: To comply with applicable laws and regulations.
4. Sharing and Disclosure of Information
We may share your personal information with third parties in the following circumstances:
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Service Providers: With trusted third-party service providers (e.g., carriers, customs brokers, warehousing partners, IT service providers) who assist us in delivering our services, subject to strict data protection agreements.
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
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Legal Requirements: If required by law, court order, or governmental regulation, or if we believe such action is necessary to protect and defend the rights or property of CIMC SUPPLY CHAIN.
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With Your Consent: We may share information with other third parties when we have your explicit consent to do so.
5. International Data Transfers
As a global logistics company, your personal data may be transferred to, and processed in, countries outside of your country of residence, including countries outside the European Economic Area (EEA), which may have different data protection laws. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, or by ensuring the recipient country is deemed to provide an adequate level of protection.
6. Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure servers, and regular security audits. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period will vary depending on the type of data, the purpose of processing, and legal or regulatory obligations.
8. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
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Right to Access: To request a copy of the personal data we hold about you.
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Right to Rectification: To request correction of inaccurate or incomplete personal data.
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Right to Erasure ( "Right to be Forgotten"): To request the deletion of your personal data under certain circumstances.
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Right to Restrict Processing: To request that we limit the way we use your personal data in certain situations.
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Right to Data Portability: To receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
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Right to Object: To object to the processing of your personal data where we are relying on legitimate interests or for direct marketing purposes.
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Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may require proof of identity to process your request.
9. Third-Party Links
Our online platform may contain links to third-party websites. This Privacy Policy does not apply to the practices of other websites or services that we do not own or control. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CIMC SUPPLY CHAIN
939 S ATLANTIC BLVD STE 212
MONTEREY PARK, CA, 91754
Phone: +1 (559) 659-2563